News in Downtown Branding

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Friday, February 5, 2010

Perfectly Seasoned.



Tripp and I spent the week in Louisiana this week, and had a great time creating a branding system for Opelousas, Louisiana. The home of Tony Chachere and the Savoies, and the world capital of Zydeco, this town had a lot of great people and stories to share. Here is what the daily world had to say about the process!

Opelousas may soon have a sharper image and a new slogan thanks to a branding effort by the city's tourism office.

Arnett & Muldrow, a community branding company that is working with the city on its image campaign, presented its findings during a community meeting this week and most came away impressed.

While the company has suggested a number of ideas to help promote the city, its suggested slogan — perfectly seasoned — was the biggest hit.

"This is exceptional. That tagline is not trendy but very progressive. It can be applied to everything from perfectly seasoned education to perfectly seasoned food," said Opelousas City Court Administrator LaVonya Malveaux.

"You have done it again. This really reflects this area," said Parish Tourism Director Celeste Gomez, who has worked with the company previously on its efforts to promote the Atchafalaya National Heritage Area, of which Opelousas is a part.

Ben Muldrow with the company said the slogan was designed to work on multiple levels, with perfectly seasoned standing for everything from the area's 300-year history to its blending of cultures.

"The very way you live life is a blending," Muldrow said.

"You are a unique community within a unique region. You need something that is not overly trendy but authentic," said his partner and brother Tripp Muldrow.

About the only concern raised at the meeting was with the various symbols — a fiddle, fleur de lis, spice shaker and the courthouse square clock — the group chose to represent the area.

The audience, pointing out the clock is a relatively new addition, instead suggested replacing it with an accordion to represent the diversity of local musical traditions. The brothers said that should not be a problem.

More than just images, the brothers also recommended the use of a seven-color palette of primarily reds, orange, browns and greens. The orange is for the city's high school team, the reds and browns for its spices and the greens to represent the still largely rural nature of the parish.

They said these colors and the recommended flowing type style can be used for everything from T-shirts and logos to directional signage.

The distinctive type style could also be used to carry the city's image forward for everything from the Spice and Music Festival to the city museum and court.

According to Tripp Muldrow, one of the major objectives of a branding initiative is to build community pride around an agreed upon set of images and phrases and then use those to project that pride to potential investors, visitors and businesses.

"A city must have a unified, professional image if it wants to build local businesses and attract others," he said.

Therefore, the brothers said the colors, type and designs should be available to the public at no charge and could easily be incorporated by other local festivals and groups, from the Yambilee to local merchants.

"You want a consistent image for Opelousas. Many different images are currently being used depending on the group. You want something that belongs to you, something that says Opelousas," Tripp Muldrow said.

They also offered a number of suggestions for other changes, such as to the city's Web site, which they recommended splitting in half.

Pressing one button would direct visitors to local attractions, while pressing the other would direct residents to news and information.

"Visitors don't really care about local water rates," Ben Muldrow said.

They also recommended ways the images and type could be used on billboards and directional signage.

The brothers said they don't normally recommend billboards, but as the community is at the junction of two major highways, in this area it makes sense.

The brothers, who are being paid through a Certified Local Government Grant administered through the Louisiana Division of Historic Preservation Office, will now prepare a 12-page style guide for the city incorporating the ideas.

"It will tell you how to use these elements. It will also tell you what not to do," Tripp Muldrow said.

They will also incorporate the information and designs into a DVD that the city can supply to printers, festival promoters and others who want to use them.

Tourism Director Melanie Lee, who helped arrange numerous meetings for the brothers with the public and interest groups, said it was a great experience.

"We had a really intense, but productive week," Lee said. "We heard so many wonderful ideas from the citizens of Opelousas."

Lee said the city is applying for another grant to help implement the various ideas.

"It will hopefully get us the funds we need to provide the planning and implementation of way-finding signage to point out some of our historic assets," Lee said.

Thursday, February 4, 2010

It starts with TR!




After a beautiful streetscape was completed in downtown Travelers Rest, South Carolina it was great to see some of our designs begin to take shape. They have put up the banners that we designed, and the logo even appears on the dedication plaque for the project. Traction, it starts with TR!

Laurel, Mississippi- Getting the word out


It is always great to celebrate successes with our communities. Laurel, Mississippi has successfully launched their new organization identity, and have new shirts for memebers!!
Here what they have to say about it:

"Making It Happen" T-shirts for sale
$15 | $12 for members
A limited number of Main Street t-shirts are available for purchase at the Laurel Main Street office, 409 Oak Street, suite 204. Shown here on Bill Holloway, Main Street board member and owner of Holloway Home Designs.
The back reads "I am making it happen."
Join the movement of downtown revitalization and wear yours today!
To reserve your size, email!

GREAT JOB JACKIE and all the folks in Laurel making it happen!

Wednesday, April 8, 2009

How Our Communities Introduce their Brand System

Downtown Branded

One of the recommendations that came out of last year's Downtown Market Assessment and Marketing Plan for Hendersonville, done by Arnett Muldrow & Associates, was to brand Downtown Hendersonville with a new logo that "represents the uniqueness of Hendersonville's downtown and portrays it in a classic yet fresh way."



The green color is reflective of our WNC environment, while the cross of the "H" is a nod to Main Street's serpentine path, and the leaves reflect downtown Hendersonville's location - surrounded by tree-covered land and mountains.

The tagline, "
RealGenuine", refers to downtown as a place where you'll find both the (real - "occurring or existing in actuality") and (genuine - "actually produced by or proceeding from the alleged source").



For instance; Hendersonville has
real apple orchards and it's a place where you'll findgenuine homemade apple pies. An alternate tagline, "The Mountains' Real Downtown" is also sometimes used with the logo.



Downtown Hendersonville Incorporated got busy immediately, offering merchants"matching funds grants" of up to $500 for using the new logo. Some have taken them up on the offer - have you seen the Pink Corsets billboard on Hwy 64 just east of downtown?



See this
Money for the Taking article for grant details.



After the basic logo design was developed, extensions followed for use during various festivals, events and seasons. See a few examples below:










You'll be seeing this logo more often and when you do, you'll know it's identifying a business or event downtown.

Merchants wishing to use these logos in their advertising should contact Lee Henderson-Hill, Executive Director DHI, by calling (828) 697-2022 or emailing
info@DowntownHendersonville.org A free CD containing a style guide - templates for ad layouts, digital copies of the logo, color specs and printing instructions is available for merchants, also.

Submitted by: Blog Hendersonville

Thursday, March 26, 2009

What is a jpeg?

I get a lot of questions about the different file formats, so I figure I can go through them one at a time. I guess to start the discussion, we should really go from the basics. There are two types of art files, vector files and bitmap or raster files. Illustrator and Corel are the most popular vector art programs. Vector art is mathematical, it is geometric definitions of the designs, which allows those file to be infinitely scalable. Bitmap, or raster images are grids, and each square in the grid is defined by a color. You can easily turn any vector file into a raster file, but going back is a lot more difficult. That being said, no organization should be stuck with a jpg alone, but jpgs are great files. They can be used on the web, inserting into word files, or even into powerpoint documents. Now sometimes, you may try to insert a jpg into a word document, lets say, and you will only see a black box, or a box with a red "X". This normally means that the jpg is in the wrong color format, CMYK instead of RGB, but those are later posts. The jpegs are set restrict by the size of those blocks, known as dots per inch or DPI. The number of dots, or color blocks, per inch determine how crisp the image is. If there are only 72 dots per inch, as is the standard on the Internet, can not be used in professional printing, which has a standard of 300 dots per inch. What does that mean, please don't pull a logo off of a website and try to print it in a brochure.

Saturday, March 21, 2009

BRAND STUDY: From the Land of Beer and Cheese


Wisconsin, this week, unveiled a new tourism logo and tagline. The logo is being received in the typical way that a logo is received when the news reports on the project cost and shows the image. This branding project cost the state $50,000. Now, I can't be sure, but I feel pretty confident saying that the state got a lot more product than just the logo. Here is what my friends over at Brand New had to say about the logo: "The most common complaint is its cost, at $50,000 of tax payers’ money. The basic response is “$50,000 for that?” No, people, it’s not. $50,000 covers more than just coming up with a slogan, a typeface and an icon. But that has always been the problem of reporting costs when announcing a logo, people just assume the designers pocketed all the money. I can’t verify that the designers — in this case, Wisconsin-based Red Brown KlĂ© — didn’t pocket all the money but I am pretty positive this was not a $50,000-fee identity job.

The other main complaint was the slogan, “Live like you mean it,” which has been used by other products, campaigns and, as has been quoted in articles, even by motivational speakers and authors. Gasp, the horror: “motivational speakers and authors” have used a common phrase before Wisconsin! What a travesty. Again, people criticizing this logo need to get a grip, the problem with the tag line isn’t that it has been used before but simply that it’s generic without any specificity to Wisconsin. But so is “I Love New York”, you can love any darn state, so why does “I Love New York” only work for New York? It’s about building that message in people’s heads and if Wisconsin wants to embed the thought of living life as if you meant it, so be it, give it a chance."
Now, I am a big believer in engaging the public while creating these brand identity systems. I am Guessing that this is not really the case with this process, and seems to be the exception instead of the rule in the Tourism world, but I also believe that the greatest compliment to a brand is a parody, and within 48 hours of the brand launch, these t-shirts were available. I LOVE WISCONSIN!

Sunday, March 15, 2009

BRAND STUDY: Jack in the Box


From time to time, we will discuss things done in the corporate world. Jack in the Box has recently changed their logo, and are in the process of changing cups, wrappers, bags, and even redesigning over 2000 stores. Their ad campaigns have been focused on Jack, from his corporate jet, to his hospital bed. It seems to make sense that they move in the direction of a more personal connection with their public symbol. It was strategically designed to be a medallion, yet also be the edge of a box, and the name Jack is offset to the left so the tail of the "k" could reinforce Jack's signature smile. I am a fan, good job, Jack! What do you guys think?